From the authors: "We wrote the book, Leading the Consumer Rebellion, because we needed a way to capture the rationale behind our business and be able to explain it to others. The Internet is such a huge trend that experts aren't even calling it a trend anymore."
Read more about "Leading the Consumer Rebellion" by Orrin Woodward and Chris Brady

There are several other active sources of information concerning Internet entreprenuer Orrin Woodward.  Listed here are what I consider to be two of the better ones:

http://orrinwoodward.blogharbor.com/

and

http://orrin-woodward.joeuser.com/index.asp?c=1

and his personal home page

http://www.orrinwoodward.com/

I hope you find these helpful and informative.

Former Ohio Congressman had this to say about the new book from Chris Brady and Orrin Woodward:

"Insightful, impeccably organized, well researched, and the best book on mentoring available anywhere, Launching a Leadership Revolution is exactly the kind of leadership training so desperately needed in this country."

Billy Florence:  What is “IT”?  It’s time. Time is the same for all of us.  Whether we are just staring out in life or are seeing a few grey hairs in the mirror the length of the hours allotted to us each day is still 24. 

 

"One of the most tragic things I know about human nature is that all of us tend to put off living. We are all dreaming of some magical rose garden over the horizon—instead of enjoying the roses that are blooming outside our windows today." - Dale Carnegie

 

"It is only possible to live happily ever after on a day-to-day basis."

- Margaret Bonnano

 

"Yesterday is history. Tomorrow is a mystery. And today? Today is a gift. That's why we call it the present." - Babatunde Olatunji

 

About Billy Florence

Billy Florence is president of IBOAI

Billy Florence leads Team DCI and owns equad news www.equadnews.com 

 

 

© 2005 provided to http://orrin-woodward-team.blogharbor.com by Esource Business News

 

“How To Develope Repeat Customers for Small Business “

 

by Fred Harteis –

 

At Harteis International, we are very proud to serve. We have customers that we have had for 30 plus years. We believe it is essential to build relationships with our customers, and focus on their best interest. If people realize you have their needs at heart and have a passion to help them you are on the right track. Service with a smile and a heart go a long way in creating repeat business.  Loyal customers will provide most of your revenue.  Twenty percent of your customers will represent 80 percent of your sales each year.

 

Small Business Customer Loyalty Tips: Team Up To Add Customer Value

1. Open dialogue with customers helps you help them. Your ears are the way to their heart.  Teach your staff to “team up” to add value to your customers experience.

2. Develop a dedication to new and innovative ideas to fill the customer needs today and tomorrow.  

3. Create and add value. Value cannot be understated, people must understand you do provide great value for them or you must create value.

4. Never do we allow an excuse to replace dedicated service or quality.

Early in our business development we knew at BizNet Productions that fast service would be essential.

5. Be responsive. If the customer orders today, it will be shipped today or next day with out delay. That is the service that is expected, never let the customer down.

 

Best team or company philosophy is we get to where we want to go by helping the customers get to where what they want – first.  We suggest you do the same.

 

Columnist: Fred Harteis is president Harteis International

© 2005 All rights reserved. Orrin-Woodward-Team Blog permission of Esource News